Re-open and trade safely Q&A sessions

Hospitality Sector
An online Q&A Session for the Hospitality Sector was held on 03 July 2020 where representatives from Trading Standards, Environmental Health, Visit Kent and Kent & Medway Growth Hub took questions on re-opening businesses, safety guidelines and funding.

Government guidance for reopening your business.
To be kept informed of our online Q&A  sessions sign up to our mailing list.
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Retail Sector
An online Q&A Session for the Retail sector was held on 16 June 2020 where representatives from Trading Standards, Environmental Health and Kent & Medway Growth Hub took questions on re-opening businesses, safety guidelines and funding.

Government guidance for reopening your business.
To be kept informed of our online Q&A  sessions sign up to our mailing list.

Useful links for re-opening your business

Free business advice

KCC Trading Standards Business Advice Team is providing free advice and support for businesses affected by COVID-19.

We're good to go

Apply now for a free UK-wide industry standard and consumer mark to reassure your customers that your business adheres to Government and public health guidance.

Business recovery

information on the guidance and protocols being released to allow businesses to either restart operations or begin preparing to re-open with safety measures in place to protect workers from the virus.

We're here to help

If you are worried about the fire safety of your business or business premises, your fire risk assessment, a pending inspection, the safety of yourself, your staff and customers, or any other related issue, we are here to advise and help you.

Complete a risk assessment 

As an employer, you must protect people from harm. This includes taking reasonable steps to protect your workers and others from coronavirus. This is called a COVID-19 risk assessment and it’ll help you manage risk and protect people.

Test & Trace templates 

Download the Test and Trace Customer Logging Toolkit for business. Everything you need to know with example templates for messaging for a range of venues, posters, privacy notice, GDPR guidance, answers to questions and more. 

Get ready to open

Practical guidance to help tourism businesses reopen during the COVID-19 pandemic.

Data protection and coronavirus information hub

Find out about collecting and storing personal data in relation to COVID-19.

How to restore drinking water

The restrictions placed on businesses in mid-March 2020, left many either closed or with reduced staff. Drinking water may have been left stagnant over this period and needs to be restored before reopening.

Age verification poster

If your business needs to verify age before a sale, you can download this poster to use in your premises.

Keep up to date by following KCC Busines Advice on social media.

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